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Whitbread is the UK’s largest hotel, restaurant and coffee shop operator with 45,000 employees who are passionate about making everyday experiences special for our millions of customers both in the UK and overseas.

Our core business has changed over the years, yet we remain true to Samuel Whitbread’s founding spirit to put our people first, focus on the customer, and recognise that progress comes from innovative thinking. This is reflected in our Vision and Values.

Started in 1742, Whitbread is one of the UK’s oldest and well-respected companies. The story really begins in August 1720 with the birth of Samuel Whitbread, who began his brewing apprenticeship in 1736, then founded his first brewery six years later.

In 1750 Samuel Whitbread created the first purpose-built mass-production brewery in the UK, when he moved his brewing operations to Chiswell Street on the eastern rim of Georgian London. Over the following years, Whitbread became a household name throughout the country.

In 2001 we became the company we are today. We sold our breweries and left the pub and bar business, refocusing on the growth areas of hotels and restaurants. Our reinvention as the UK’s leading hospitality business naturally coincided with the ending of this country’s brewing and pub-owning tradition, started by Samuel Whitbread over 250 years earlier.

Whitbread is today the UK’s biggest hospitality company, we’ve got the UK’s no.  1 hotel brand, Premier Inn and the no.1 coffee shop brand, Costa. We’re also very proud of our much-loved restaurants, Brewers Fayre, Beefeater Grill, Table Table and Taybarns.

Although our core businesses have changed over the years, we remain true to Samuel Whitbread’s founding spirit to put our people first and customers at the heart of everything we do, all the while looking at ways to innovate to stay ahead.

We put the customer at the heart of everything we do.